Wholesale Inquiry

Shipping Policy

At Spiritual Vrindavan Export (Pvt. Ltd.), we are committed to delivering your spiritual and religious products with the utmost care and efficiency. Our shipping policy ensures a seamless and hassle-free experience for all our customers.

1. Order Processing Time

  • All orders are processed within 2-5 business days after payment confirmation.
  • Custom or handcrafted items may require additional processing time, which will be communicated to you at the time of purchase.
  • Orders are not processed on Sundays or public holidays.

2. Shipping Methods & Delivery Time

We offer reliable shipping through trusted courier partners to ensure your order reaches you safely.

  • Domestic Shipping (India): Estimated delivery time is 5-10 business days.
  • International Shipping: Estimated delivery time is 10-20 business days, depending on the destination country and customs clearance.

3. Shipping Charges

  • Shipping charges are calculated based on the weight, size, and destination of the order.
  • The final shipping cost will be displayed at checkout before payment.
  • Free shipping may be available on select orders or during special promotions.

4. Tracking Your Order

  • Once your order is dispatched, you will receive a tracking number via email/SMS.
  • You can track your shipment in real time using the provided tracking link.

5. Customs & Duties (For International Orders)

  • International orders may be subject to customs duties or taxes imposed by the destination country.
  • Customers are responsible for any additional charges, as these vary from country to country.

6. Damaged or Lost Shipments

  • If you receive a damaged product, please contact us within 48 hours of delivery with supporting images.
  • In case of lost shipments, we will initiate an investigation with the courier partner and provide assistance accordingly.

7. Returns & Refunds

  • Please refer to our Return & Refund Policy for details on returning a product.

For any further assistance, feel free to contact our customer support team at spiritualvrindavaneximp@gmail.com or call us at [your +918384873025, +919691523700].

Thank you for choosing Spiritual Vrindavan Export! 🙏